1 Stop Vapor will only cover “New” Dead on Arrival (DOA/Defective) items, and they must be returned within 30 days of delivery. DOA item must have no sign of USE (ie. scratches).
• Erroneous items to your order need to be reported to 1 Stop Vapor no later than 48 hours after “signed for” delivery.
• 1 Stop Vapor is unable to honor warranties and/or returns if the item is damaged by misuse/abusive or improper care.
• Our return policy excludes cartomizers, tanks and atomizers.
• All sales final. No returns except DOA.
• Customer is responsible for the return shipping cost.
We do same day order processing if placed before 2 pm Central Time.
• Free Shipping on orders over $500. There is a $19.99 flat rate shipping fee on orders less than $500 for the lower 48 states. Cost for Hawaii and Alaska will be total box weight, and dimensions per carrier.
• We Use UPS Ground (1 to 4 business days).
• Upgraded (Overnight, 2nd Day, etc.) Shipping service available at customers cost.