Shipping & Returns
Retail Shipping:
All retail sales are subject to a $8.99 shipping charge. We ship all orders within 1 business day ( Monday - Friday ). Once we ship it takes 2-3 business days to reach you. We do not ship orders on weekends / holidays. Please call us if you do not receive your order within 7 days from the time your place it.
Wholesale Shipping:
Free Shipping on orders over $500 (except Alaska and Hawaii). There is a $14.99 flat rate shipping fee on orders less than $500 for the lower 48 states. Alaska and Hawaii shipping cost can very on weigh and dimension.
We do same day shipping if order placed before 3 pm Central Time (Monday - Friday). Shipping can take 1 to 4 business days depending on your location. We do not process or ship orders on weekends / holidays.
Shipping Restrictions:
We follow all federal, state, city and local laws regarding Vape, CBD and Kratom and do not sale/ship to restricted areas. If you are not able to add (to cart) an available product in our website that means you are in a restricted zone for that particular product. As new law comes into effect we update our geo-fencing as well. However we highly recommend you check the legality of our products in your area before placing order.
Returns Policy:
1 Stop Vapor will only cover “New” Dead on Arrival (DOA/Defective) items, and they must be returned within 30 days of delivery. DOA item must have no sign of USE (i.e. scratches).
• Erroneous items to your order need to be reported to 1 Stop Vapor no later than 48 hours after delivery.
• We are unable to honor warranties and/or returns if the item is damaged by misuse/abusive or improper care.
• Products must be in Original Packaging
• Our return policy excludes cartomizers, tanks and atomizers.
• Please include the reason for product return with product
• All sales final. No returns except DOA.
• Customer is responsible for the return shipping cost.